CRM Consultant - b10 | CRM Software & Implementation by B10

CRM Consultant Solutions That Actually Drive Growth

As your CRM consultant, we design, implement, and manage powerful CRM solutions that do more than store contacts—they drive conversions, streamline workflows, and scale as you grow. Whether you’re a startup, SME, or enterprise, we tailor every system to fuel real business outcomes.

Let’s work together

Let’s Talk CRM

Stop wasting time in clunky systems. Start building relationships that convert.

Get Started

Reimagine Your Business

What Is CRM? Why It Matters.

CRM Software That Works for You—Not the Other Way Around

A CRM (Customer Relationship Management) system is more than just a digital Rolodex. It’s your sales engine, client comms hub, and workflow command centre all in one. But most businesses aren’t using it right—or fully. We fix that.

CRM Strategy & Planning

Align your system with your business goals

Most CRMs fail because there’s no plan. We map your customer journey and sales process before touching a tool.

Understand what your business actually needs

Avoid expensive software mismatches

Build a system that supports growth from Day 1

CRM Selection & Setup

The right platform, set up right

We help you choose between HubSpot, Capsule CRM, Monday CRM or others and implement it for immediate impact.

Tailored setup for your industry

Clean, organised data from day one

Zero setup overwhelm

CRM Implementation

Smart rollout. Smooth adoption.

We don’t just install—we integrate. Seamlessly. Across your stack.

Sales, marketing, and ops all in sync

Staff trained and systems connected

Zero downtime transition

CRM Optimisation & Scaling

Grow with confidence, not chaos

Your CRM should evolve as you do. We keep it sharp, scalable, and always driving ROI.

Automate repetitive tasks

Unlock new insights with real-time data

Improve team efficiency without new hires

Managed CRM Services

Done-for-you CRM support, forever

We handle the updates, training, improvements, and even reporting.

One partner for the long haul

Monthly insights and performance tweaks

Recurring value without recurring hassle

Let’s Build a Smarter CRM

We’ll tailor, implement, and manage your CRM so you don’t have to.

Get Started

Why Work with B10?

We Don’t Just Implement CRMs—We Rebuild How You Work

One Partner. All CRM Needs. Built for ROI from Day One.

We don’t believe in bloated platforms or off-the-shelf solutions. We believe in outcomes. At b10, we combine CRM strategy, technical expertise, and ongoing managed services into a unified approach that transforms how you engage customers, manage leads, and grow your business.

Monday CRM Partner

Visual CRM meets flexible workflows

Perfect for teams who want clarity, collaboration, and custom automation in one place.

Drag-and-drop deal boards and task flows

Customisable dashboards and reporting

Seamless integration with Monday Work Management

Explore Monday CRM

HubSpot CRM Partner

Inbound powerhouse, sales machine

The go-to choice for marketing-led growth and scale-ready automation.

All-in-one CRM, marketing, and support platform

Advanced workflows and lead scoring

Free-to-start, powerful at scale

Explore HubSpot CRM

Capsule CRM Partner

Simple, powerful CRM for growing businesses

Ideal for SMEs who want pipeline clarity without the clutter.

Straightforward setup and user-friendly interface

Built-in task management and sales tracking

Over 70 integrations for efficient sales management

Explore Capsule CRM

CRM Managed Services

Ongoing optimisation and peace of mind

We don’t walk away after go-live. We grow with you.

Dedicated CRM consultant on call

Regular reviews, updates, and upgrades

Forecasts, performance reports, and strategic recommendations

Your CRM, Our Expertise

Get expert setup, ongoing support, and measurable impact from a partner who cares about results.

Get Started

CRM Consultant Questions?

Got CRM Questions? We’ve Got Clear Answers.

What does a CRM consultant actually do?

A CRM consultant helps you plan, implement, optimise, and manage your customer relationship management system to ensure it fits your business, drives ROI, and scales as you grow.

Why do most CRM implementations fail?

They fail due to poor planning, rushed setup, and lack of staff adoption. We fix this with proper mapping, tailored training, and ongoing support.

Which CRM is best for small businesses?

Capsule CRM is often ideal for SMEs. It’s lightweight, powerful, and easy to use—but we always assess your exact needs first.

How long does CRM implementation take?

Typical setup takes 2–6 weeks depending on complexity, integrations, and whether data migration or automation is involved.

Can you migrate my existing CRM data?

Yes. We handle full data migration from your old CRM (or spreadsheets) into your new system without losing integrity.

What are managed CRM services?

It’s our ongoing support model. We handle updates, optimisation, reporting, and scaling—so your system never goes stale.

Do you offer CRM training?

Yes. We provide tailored training for your team to ensure high adoption and confidence in using the system.

What integrations can you support?

From email and calendar tools to marketing automation, ecommerce, and ERP systems—we connect your CRM to your entire tech stack.

How do you price CRM services?

We offer flexible pricing: fixed projects, monthly retainers, or fully managed CRM services with custom support levels.

How do you price CRM services?

Absolutely. A properly set up CRM helps you close more deals, improve customer retention, and scale without hiring.

Let’s Build a Better CRM, Together

Work with a CRM consultant who gets it. Whether you need setup, migration, optimisation, or full managed services, B10 delivers results—not just reports.